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Shipping & Delivery  

Dpd courier service charge is £10.00 (this entitles you to next day delivery from when the items in stock in our store) we can track these orders online 24/7 and can tell you exactly when and who it was signed by. You get email or text notifications to notify you when the parcel is going to arrive. Not going to be in? They will give you options to re-arrange delivery or send to a local DPD pick up store or leave in a safe place/neighbour. 

Royal Mail services entitles you to 1st Class signed for delivery (this will take 5-7 working days from when the item is in stock with us) we can track this online to see who the parcel was signed for by. We cannot take any responsibility if the parcel gets lost with this service.

 

Returns & Replacements

Please note that once items have been embellished we do not accept refunds or returns. If the item is out of stock and has to be ordered in from our suppliers we will notify you to see if you wish to continue with the order as once we order the item in it becomes non refundable or exchangeable. 

 

 

Please make sure when ordering with us you fill out ALL details correct as we will contact you via email or phone to let you know the status of your order. 

Please note that all orders take minimum of 3 weeks to be completed, thank you.


   Full Name
*  Email Address
   Company Name
   Phone Number
   Order Number
   RMA Number
*  Details