Site Information

Shipping & Delivery

Standard postage is £10.00 for next day courier delivery (please note it is next day delivery from when the item is in stock not once you have placed the order) 

 Please note that our shipping costs are £10.00 as ALL parcels are signed out by a member of staff and have to be signed for once it has reached its destination. ALL parcels can be tracked via this service.

Returns & Replacements

Please note that once items have been embellished we do not accept refunds or returns. If the item is out of stock and has to be ordered in from our suppliers we will notify you to see if you wish to continue with the order as once we order the item in it becomes non refundable or exchangeable. 

Use of Information
We will not collect any information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are:


Your name
Your mobile telephone number
Your email address
Your occupation
The information collected will be used to send you the information you have requested and to provide information that may be useful to you.


We may share non-personal aggregate statistics (group) data about our site visitors' traffic patterns with partners or other parties. However, we do not sell or share any information about individual users.


Cookie Information
We only used Google Analytics cookies to ensure that we give you the best experience on our website. If you need any more information about our cookies please contact us.


Your rights
In addition to the company's safeguards, your personal data is protected in the UK by the Data Protection Act. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. You have the right to see what is held about you and correct any inaccuracies.


Policy changes
Any changes to this policy will be posted here.


We treat all the data held with the utmost care and security. Any details you give will remain completely confidential.






   Full Name
*  Email Address
   Company Name
   Phone Number
   Order Number
   RMA Number
*  Details
*  Captcha Check

Please copy the characters from the image into the text field below. Doing this helps us prevent automated submissions.